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HP Recommended
HP Pavilion 360 - 13-a202na
Microsoft Windows 10 (64-bit)

The battery on my laptop has died after 2 years (even after taking care to remove it from the mains when fully charged). Is this usual?

 

I'm struggling to work out which type of battery I need to replace it as there are so many different models, any ideas?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Of course we can find your exact replacement battery. 

 

Service Manual

 

Your battery:

 

(9) Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005

 

See pp. 15, and 31. Of course this is an "internal" battery and not easy to replace. 

 

2 years is about the low end of average battery life. It can be 2-4 years within a standard deviation. 

 

This is a "compatible" battery from amazon.com at a very good price:

 

https://www.amazon.com/Baturu-envy-x360-760944-421-HSTNN-LB6L/dp/B01NAJV85E/ref=sr_1_3?ie=UTF8&qid=1...

 

Genuine:

 

http://www.ebay.com/itm/HP-ENVY-15-0u11dx-15-6-OEM-Battery-11-4V-43Wh-3720mAh-HSTNN-LB6L-761230-005-...

 

HP Parts Store does not stock it.

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

 

View solution in original post

1 REPLY 1
HP Recommended

Of course we can find your exact replacement battery. 

 

Service Manual

 

Your battery:

 

(9) Battery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005

 

See pp. 15, and 31. Of course this is an "internal" battery and not easy to replace. 

 

2 years is about the low end of average battery life. It can be 2-4 years within a standard deviation. 

 

This is a "compatible" battery from amazon.com at a very good price:

 

https://www.amazon.com/Baturu-envy-x360-760944-421-HSTNN-LB6L/dp/B01NAJV85E/ref=sr_1_3?ie=UTF8&qid=1...

 

Genuine:

 

http://www.ebay.com/itm/HP-ENVY-15-0u11dx-15-6-OEM-Battery-11-4V-43Wh-3720mAh-HSTNN-LB6L-761230-005-...

 

HP Parts Store does not stock it.

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

 

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