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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Replacement battery

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10-31-2024 05:14 AM
Hello Community,
I have a HP Spectre x360 running on Window 10.
The systems tells me that I need a new battery (h30155www3hp).
Where can I buy one?
Is it easy to replace (DIY)?
Thank you.
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Accepted Solutions
10-31-2024 02:27 PM
@Donnwose wrote:
new battery (h30155www3hp)
That does not make any sense. That could be the message id. Anyway, all Spectre 15-ap0xxx including 15t-ap000 machines use
3-cell, 64-WHr, 5.68-AHr, Li-ion (includes cable) part # 831731-850
You can order from : https://partsurfer.hp.com/?searchtext=%20831731-850 or use part # to order elsewhere
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-31-2024 02:27 PM
@Donnwose wrote:
new battery (h30155www3hp)
That does not make any sense. That could be the message id. Anyway, all Spectre 15-ap0xxx including 15t-ap000 machines use
3-cell, 64-WHr, 5.68-AHr, Li-ion (includes cable) part # 831731-850
You can order from : https://partsurfer.hp.com/?searchtext=%20831731-850 or use part # to order elsewhere
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-31-2024 05:52 PM
Thank you, Banhein for your response.
I was able to get a response from HP via WhatsApp.
I was informed that based on my serial number, the compatible battery part number is 928372-855. This is a 6-cell, 84-WHr, 3.64-AHr, Li-ion battery. I was also informed that HP has stopped making parts for this model. Iwas adviced to go to a 3rd party repair center. I don't know the difference between a 3-cell, 64-WHr, 5.68-AHr, Li-ion (includes cable) part # 831731-850 and a 6-cell 84-WHr, 3.64-AHr, Li-ion battery and therefore can not proceed with battery replacement.
If my computer eventually fails, I will have to look to buy a non-HP computer to avoid the hassle.
I thank you for your assistance.
Donnwose.