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Solved!

Replacement of battery

HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

Hi.

 

My laptop model : HP Pavilion x360 - 14-cd0087tu

Serial number: [personal info removed]

 

This laptop is now 2 years old and i had some bad experience with the battery.

After a year or so i started observing an issue where the battery would drain a lot when it would not be plugged in and while being switched off. I would switch off my laptop 100% battery and after 2hrs it would be 80%. After a day it would be 0%

Because of that, many times it went to 0% and this i guess caused a lots of impact on the battery life.

Now i tried many things to understand and never i could this thix issue. If you have some idea.

 

But anyway i'm also planning to buy another battery. Although i'm not sure how to find the exact model.

While doing a battery report with windows, i get the following name of battery: 

NAME TF03041XL

 

I found some batteries to buy online with this reference, would this work or should i look for a different reference?

Somewhere i saw that HP batteries can have 2 different type of reference, so i'm a bit confused here

 

Kindly help


Warm regards

guillaume

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HP Recommended

@GuillaumeOlv 

 

Welcome to the HP Community Forum.

 

Replacing the battery is relatively straight forward (easy to do).

While you have your computer open, check and clean any dust build-up inside the case.

 

Open

Maintenance and Service Guide

Procedure to remove the bottom cover - Page 33

Part and Replacement Procedure - Page 35

 

 

 

Description                                                           Spare part number

3-cell, 41-WHr, 3.6-AHr, Li-ion battery                  920070-856

-----------------------------------------------------------------------------------

 

Good Reference

HP Collection of “how-to” videos - Battery

HP Video Gallery

Use Categories and / or enter your request in the search bar to narrow the search. 

 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

or

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

 

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your device.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion x360 - 14-cd0087tu 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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