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Message 1 of 2
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Flag Post

Replacement or repair for touchscreen

HP Recommended
Hp envy 15 X360 convertible
Microsoft Windows 10 (64-bit)

Hey I recently purchased my laptop hp envy convertible,I accidentally damaged my laptops screen it doesn't have any outside damage on the glass and the touch works fine but the LCD is broken, how can I get it repaired?, I can get only the LCD repaired and it still has warranty can you suggest me a cost effective and best way to get it repaired as I don't want my parents to find out about this.

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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Sankalp1999

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

As the unit is OOW, you may also visit the service center - https://support.hp.com/in-en/service-center

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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