Request for Replacement Pen Nib – HP Pavilion x360

[Swapnil1227]

Dear HP Support Team,

I am using an HP Pavilion x360 (i5, 13th Gen), and unfortunately, I accidentally broke the nib of its pen. I would like to replace the nib and need your guidance on how to purchase or obtain a replacement.

Please let me know the available options and the process to get a new pen nib. Your assistance would be greatly appreciated.

Thank you.

Best regards,

Swapnil Panchal

[erico]

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.



It is difficult to help you if we don't know the hardware configuration of the laptop that you own.

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.

Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. Do not include the serial number of your HP product when you identify as it is not needed. For a desktop look at the rear for the label.

If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.

Watch the official video at the link belopw

https://players.brightcove.net/1160438706001/ByLWUi0A_default/index.html?videoId=ref:REFIDBC36632782...