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DD1318 Student
Student
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Message 1 of 2
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Rubber strips on bottom of my HP ENVY Notebook falling off

I have the same happening to my Envy. Sent a request to be contacted by HP and received confirmation email on 13.5.19.

 

But have not heard anything since,

 

Very poor customer service.

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Message 2 of 2
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Flag Post
HP Recommended

Rubber strips on bottom of my HP ENVY Notebook falling off

@DD1318

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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