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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Running hot, battery bloated deforming the case
Create an account on the HP Community to personalize your profile and ask a question
06-28-2019 06:13 AM
Hi, Wondering if 2017 HP Spectre x360 has any battery recalls. Mine has been running seriously hot and the battery pack is bloating completely deforming the case and keyboard. Out of the 1 year warranty period but understand HP has been having some battery issues in their laptops. This thing is not safe to use, and I am unable to contact support without paying for a relatively simple question. Appreciate any help.
Solved! Go to Solution.
Accepted Solutions
06-28-2019 08:05 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
06-28-2019 08:05 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
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