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‎02-22-2020 10:48 AM

HP Recommended
Product: HP Pavilion Laptop HP13-an0xxx
Operating System: Microsoft Windows 10 (64-bit)

My internal SD card reader was working perfectly until today.  It will not recognise any SD cards inserted and will not even show them as unknown.  The laptop is under warranty.  Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2020 03:32 PM

HP Recommended

You are going to have to make a warranty claim; sorry to say. Card readers are a bit fragile and there is just no way to do a simple repair. Pretty much all or nothing. 

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2 REPLIES 2

‎02-22-2020 03:32 PM

HP Recommended

You are going to have to make a warranty claim; sorry to say. Card readers are a bit fragile and there is just no way to do a simple repair. Pretty much all or nothing. 

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‎02-23-2020 03:55 AM

HP Recommended

Thank you

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