• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP EliteBook Folio 1020 G1
Microsoft Windows 10 (64-bit)

Initially, the Elitebook Folio 1020 G1 ran smoothly, after an hour of running suddenly a blue screen, restarted, "No bootable image found, notebook will be shutdown" appears.
Again I checked the diagnosis by selecting F2
HP PC Hardware Diagnostics UEFI version 1.6.1.0

 

Hard Drive Check
SMART check: NOT INSTALLED
Short DST: NOT INSTALLED

 

I thought the SSD was broken, then I bought an SSD with the same series, namely the SanDisk 256GB SSD, I installed it according to the procedure and the results remained the same, SMART Check: NOT INSTALLED

Intrigued by this, I tried the first SSD on another notebook, and the results were running normally, as well as the new SSD running normally too.

 

The problem is why something like that happens to the Elitebook Folio 1020 G1. What are the BIOS Settings? or Mainboard problem or SSD problem.

What is the solution ?


Thanks

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.