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Hi Attached are screenshot of result views after test to get the system working.
I resently bought the HP Envy 15m-bp0xx x360 Convertible core i7, born on 14th of October 2017 with BOIS Date 25th May 2017. I have used this PC for only 3months.
I sometimes hibernate the system, a week ago I opened the system and it was slow to respond to clicks so I had to restart the system, upon restart the system never goes beyobnd the bios and automatic repair interface. This started on 23rd December 2017. I have made several attempts to get it up but all effort proved abortive, even the command chkdsk c:/f and r.
Please do you have any solution for me. I ought to work on my thesis but this system holds me from doing anything productive.
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Accepted Solutions
HP Recommended
Hard drive needs replaced and you are under warranty. Start a warranty claim and HP will replace it free. Do you have a backup of your files? If you send it to HP they will make no effort to preserve the hard drive or your files.
HP Recommended
Hard drive needs replaced and you are under warranty. Start a warranty claim and HP will replace it free. Do you have a backup of your files? If you send it to HP they will make no effort to preserve the hard drive or your files.
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