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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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12-12-2023 08:08 PM
I have purchased the Samsung 970 Plus SSD NVME M.2 2TB to upgrade the SSD in my HP Pavillion X360 11m-ap0xxx. Will this SSD work with my laptop and if so could you tell me what I am doing wrong? I have cloned the drive just like I did another pc in my home today that was a Dell except when I boot up it pops up a blue screen and restarts automatically. Thank you so much for any help!
12-13-2023 07:39 AM
Hi:
The service manual indicates that both NVMe and SATA SSD's should work but the manual could be wrong (unless you removed a NVMe SSD for the upgrade).
Or it may also be that the notebook will not support that large a capacity SSD.
The manual indicates support for NVMe SSD's up to 256 GB in storage capacity.
I recommend that you try clean installing W10 on the SSD by making bootable USB installation media with the Media creation tool from the link below.