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‎02-06-2021 12:45 PM

HP Recommended
Product: HP Spectre x360 15
Operating System: Microsoft Windows 10 (64-bit)

I am having the same problem many others have reported - HP Spectre x360 15;  The sides and front of laptop are separating (3mm on right side, 3.7mm gap on left side), a small gap in the front and bulging around the trackpad, and space bar requires a hard push to register.  I have not taken the laptop apart, but these symptoms are exactly the same as what other people have reported for a swelling battery.  The laptop is over 2 years old and out of warranty.  What are my options?

1 person had the same question
1 REPLY 1

‎02-06-2021 01:49 PM

HP Recommended

Replace the battery as soon as possible. We need the specific model number to provide you the correct instructions and a link to buy a new battery. 

 

https://support.hp.com/us-en/document/c00033108

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