02-08-2017 08:47 PM
02-08-2017 08:50 PM
Does the warranty cover "accidental damage" ? Sometimes called "all-perils" damage?
Got any pets in your home? Unruly co-inhabitants?
Did you purchase on a "premium" credit-card, because sometimes those cards add "accidental damage" coverage?
02-09-2017 09:07 AM
> nobody was home
Time-traveller jumped in, damaged it, and jumped out? :-)
Lost episode of Rod Serling's "The Twilight Zone" ? :-)
Access http://support.hp.com and enter your model-number, and click the "check warranty" link by entering the serial-number. If it still is under warranty, look at the bottom of this web-page, and click the 'Contact Us' link to contact HP, and to file an incident to see if HP will accept your claim, and will repair it.
Otherwise, i.e., no warranty, look on eBay for an identical screen for your model, and take the new screen and your computer to a qualified computer techician for disassembly, replacement of the screen, re-assembly, and testing.