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AamAadmi
New member
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Message 1 of 2
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Flag Post

Screen issue in brand new laptop

HP Recommended
Hp 14s dq 2535tu
Microsoft Windows 10 (64-bit)

IMG_20210928_202025.jpg

  • I bought this (14s dq2535tu) model last week and today i noticed that its screen is seperation from its plastic frame at bottom right. My question is if i take this laptop to hp service centre will they replace it or they will repair the same coz if they going to repair it that means they have to open this screen to paste it or whatever the process required to do it and for me it would be pretty much disappointing to watch a new laptop rip open which barely completed a week.
  • So guide me what should i do
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@AamAadmi

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Hope this helps! Keep me posted for further assistance.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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