Screen popping out from bottom right of the laptop

[Sourabhkj]

I have x360 13 u104tu laptop. Now a few days back I opened it and heard a popping sound, the bottom right bezel that has the screen just popped out. I never dropped it. Upon searching online it seems many users of x360 has/had same issues. Seems manufacturing defect. What to do?? 

[Riddle_Decipher · Accepted solution]

@Sourabhkj I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thank you for visiting the HP Support Community.