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HP Recommended
HP Envy 15 J012la
Microsoft Windows 10 (64-bit)

Hello, community!

 

I want to change my notebook's screen, but I don't know if my screen has 30 or 40 pin connector.

 

I want to know if one of this options works for me:

 

Option 1

 

Option 2

 

Option 3

 

Option 4

 

 

Same size and resolution as the original one.

 

Thanks for your time and help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DavidPJimenez

None of those appear compatible with your laptop.

Your> Maintenance and Service Guide< lists.

 15.6-in, BrightView,FHD,LED,non-TouchScreen display panel  Part# 720557-001

15.6-in, BrightView,HD,LED,non-TouchScreen display panel  Part# 720556-001

 

I suggest doing a search with the Part # to find compatible screens. Examples here:

https://www.amazon.com/HP-720557-001-DISPLAY-DEFINITION-BRIGHTVIEW/dp/B00JMLPDMI

https://www.amazon.com/HP-720556-001-DISPLAY-DEFINITION-BRIGHTVIEW/dp/B00IYY07DY/ref=sr_1_1?s=electr...

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View solution in original post

6 REPLIES 6
HP Recommended

@DavidPJimenez

None of those appear compatible with your laptop.

Your> Maintenance and Service Guide< lists.

 15.6-in, BrightView,FHD,LED,non-TouchScreen display panel  Part# 720557-001

15.6-in, BrightView,HD,LED,non-TouchScreen display panel  Part# 720556-001

 

I suggest doing a search with the Part # to find compatible screens. Examples here:

https://www.amazon.com/HP-720557-001-DISPLAY-DEFINITION-BRIGHTVIEW/dp/B00JMLPDMI

https://www.amazon.com/HP-720556-001-DISPLAY-DEFINITION-BRIGHTVIEW/dp/B00IYY07DY/ref=sr_1_1?s=electr...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Thank you so much, this is the first time I have to do something like this and I was thinking about giving more info, what It was so vague.

I checked that guide and yes as you told me, these ones:

 

Just one more question: Doesn't have to be the same resolution as the original one? (1366 x 768)

 

 

BTW, I'm accepting your answer as the solution, thank you so much!

 

HP Recommended

I believe your laptop can use either screen. HP probably sold that model with each screen offering customers the choice of saving a little money on the model with lower resolution screen. 

From the Specs page your models shipped with the lower resolution screen-stick with that and you should be fine:

https://support.hp.com/us-en/product/hp-envy-15-j000-notebook-pc-series/5354982/model/5393864/docume...

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HP Recommended

Thank you so much!

 

 

HP Recommended

Just to add a little-HP Parts offers these two display panels for your model:

http://pro-psurf-web-glb.austin.hp.com/Search.aspx?type=PROD&SearchText=E2B70LA

One is the same mentioned in the Maintenance Guide- the other one is yet another part #. HP can get confusing with manuals and lists. I would go with 720556-001 at Amazon, or do another search for the other part number 720551-001 listed at HP Parts

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

I got it!  Then I go for the original one just to be sure!

 

 

Thank you! (Again)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.