• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 - 15m-dr1012dx

I'm trying to locate a genuine HP replacement battery for my laptop.  HP Parts doesn't appear to be too user friendly, giving me 6 or 7 options to choose from .  Any guidance from someone would be appreciated. Thanks!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

L43267-005
Battery 4Cell 55Wh 3.6Ah LI SA04

 

HP does not sell the part you need, so you will have to find another reseller.

 

I recommend you do a search by the battery part number and if you can't find a new, genuine HP battery, you will have to find a compatible aftermarket battery.   Check on eBay or Amazon.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

L43267-005
Battery 4Cell 55Wh 3.6Ah LI SA04

 

HP does not sell the part you need, so you will have to find another reseller.

 

I recommend you do a search by the battery part number and if you can't find a new, genuine HP battery, you will have to find a compatible aftermarket battery.   Check on eBay or Amazon.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

HP Recommended

Thank you very much for the information.  I really appreciate it.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.