Janjeric Honor Student
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Short dst hard drive failed !

T5R13PA hp notebook
Microsoft Windows 10 (64-bit)
My notebook wont start and stack at black screen with loading circle in the bottom. Help i tried the diagnostic test and im having failed short dst hard drive. ( i dont even know what is that) i need help!!!
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Provost Provost
Provost
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Short dst hard drive failed !

Model number is HP 15-AC618TU

 

Is it under warranty?

 

If not you are going to have to replace the hard drive. We can walk you through that if necessary.

Janjeric Honor Student
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Short dst hard drive failed !

Yes, my laptop is still under warranty (3 months left) 

Can you please help me

Thank you

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Provost Provost
Provost
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Short dst hard drive failed !

If it is under warranty HP will replace the hard drive free of charge. What country are you in? We have to get you to the right portal to start an online support case. 

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