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HP Recommended
J8X12UA#ABA

Model is 15-1039 wm 

Product - J8X12UA#ABA

 

 

2 REPLIES 2
HP Recommended

Not sure what this means. They are painted with additional letters or when you depress them you get something different than what is painted on the key?

HP Recommended

For example when I press n on the keyboard is get nh. And when I press t I get tgb. This is happening with six of the keys. I am getting additional letters.

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