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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Smart Hard disk Error

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02-06-2020 03:57 AM
I Observed the SMart Hard Disk Error while Booting
Error at Boot
Quick Diagnostics
Extensive DiagnosticsI Ran the Diagnostics Both in Quick Mode and Extensive mode. It seems that the Hard Drive Test Results are shown as failed. Is there any SSD compatible with the HP Notebook - 15-bs085nia, Producd ID: 2CJ77EA#BH5
02-06-2020 04:18 AM
Hello,
The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.
The procedure for replacing the hard disk drive can be found in the HP manual below on pages 53, 54 and 55.
Yes, your computer is compatible with SSD's, please refer to the manual above.
In case of need, do not hesitate to contact us.
Best regards,
02-06-2020 04:56 AM
Thanks for your return,
Indeed, you need the following two parts to be able to set up an SSD M.2:
- Solid-state drive board ; Spare part number: 924992-001.
- Solid-state drive bracket ; Spare part number: 924981-001.
The following SSD M.2 are compatible with your computer:
- Value SSD:
- 256 GB ; Spare part number: 865902-017.
- 128 GB ; Spare part number: 827560-048.
- TLC SSD:
- 512 GB ; Spare part number: 763008-017.
- 256 GB ; Spare part number: 760615-043.
- 128 GB ; Spare part number: 759848-024.
If the SSD M.2 seems very expensive to you, you to take a 2.5" SATA SSD.
In case of need, please do not hesitate to contact us.
Best regards,
02-06-2020 05:10 AM - edited 02-06-2020 05:12 AM
Thanks for your return,
You will not be able to make a double configuration of the SSD M.2 and the HDD, because the SSD M.2 takes the place of the HDD.
The HDD you can find it for example below.
https://www.amazon.com/WD-2-5-Inch-Laptop-Mainstream-WDBMYH0010BNC-NRSN/dp/B00D901NX6
Do not hesitate to contact us in case of need.
Best regards,