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‎11-13-2024 05:09 PM

HP Recommended

I have had an HP notebook model 14r051 for 9 years, I never had any problems until last week, when my problem started with my 1TB HD. The message "Smart Hard Disk Error" appears and I can't check the hard drive, the message "FAILURE: RWC373-7NSC9W-FEHWLJ-60FP03" appeared, but now it only says "Smart check: not available" and below "Short DST: Not available". I need urgent help!

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1 REPLY 1

‎11-14-2024 02:02 PM

HP Recommended

Hi @Alice2802 , 

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your "Smart Hard Disk Error" "FAILURE: RWC373-7NSC9W-FEHWLJ-60FP03". Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

 

HP Support


A_Gayathri
HP Support Community Administrator.
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