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‎01-27-2019 10:24 AM

HP Recommended
Product: dv6 6128-tu
Operating System: Linux

I need the full specifications of my laptop (graphics card, cpu, ram... ). Also, the browser continues to crash when I open it.

3 REPLIES 3

‎01-27-2019 10:33 AM

HP Recommended

HP does not have your model for some reason listed in the specs links for the dv6-6100 model line. 

 

You can use a free app like speccy to find out what is in your laptop now. Original specs would not tell us if someone previously changed out the memory or hard drive, for example. 

 

Browser crash could be many things like bad memory, bad hard drive, malware. 

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‎01-27-2019 10:31 PM

HP Recommended

It can't be malware since it has new linux installed, either ram or hdd

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‎01-27-2019 10:44 PM

HP Recommended

or some faulty drivers

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