Spectre 360 fan

[Geoff29]

Hi, The fan on my Spectre Laptop seems to be permanently running and is very noisy (and hence distracting). Is this a fault or something I can do something about. I have update the bios to see if that would help and no joy

[The_Fossette]

@Geoff29

I reviewed your post and I understand that the system fan is running continuously, and it is making a loud noise.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

Is your computer overheating?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c01657439

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Geoff29]

Sorry I missed this. The product does get very warm during the day on the underneath. I’m not next to it at the moment to see the number etc but will post it later

[Geoff29]

The model name is Spectre x360 convertible 15eb0501na

[The_Fossette]

@Geoff29

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105979.exe

Intel: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105899.exe

Nvidia: https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104003.exe

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Geoff29]

@The_Fossette

Thanks for this. I've done the three updates, but the fan continues to go off regularly even when limited programmes are open./in use.

Geoff

[The_Fossette]

@Geoff29

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!