Spectre x360 15-eb0001 VERY HOT 🔥 - above 70C

[BT_with_Spectre]

It is constantly hot even without CPU load! Absolutely new and was as such from the first day.

HP, what's wrong with my £2000+ box??

I did not ask for a toaster!!

[The_Fossette]

@BT_with_Spectre

I reviewed your post and I understand that the computer is overheating.

Don’t worry, I assure you I will try my best to get this sorted.

• What is the product number of your computer?
• Are you getting any error or overheating the message on the computer?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[BT_with_Spectre]

Hello The_Fossette - thank you for your response.

There is a case # 5052734449 opened - you can see the model and serial number. My HP assistance does not show any new drivers/bios to be installed. and I followed all the procedures as per the case above.

There are no errors, but the laptop hard to keep on the laps or in hands - it is very hot.

So, what's now?

thanks for your help.

Boris

[The_Fossette]

@BT_with_Spectre

I do not have access to the case number you have shared. However, I recommend you contact support and check the available service options for your computer.

Regards!

[BT_with_Spectre]

Hey @The_Fossette - not much help for the system paid £2K+, eh?

Here is the product number 2T980EA#ABU - can this help ut progress?

[The_Fossette]

@BT_with_Spectre

Have you updated the BIOS on the computer? If yes, what is the version of the BIOS installed on the computer?

Cheers!