09-14-2019 07:44 PM
I have an hp Spectre x360 and it has a huge bulge coming out of from under the mouse pad. I haven’t had his on any of my other laptops even on my older laptops. This was purchased in May 2017 and was wondering if this was a big problem with HP. I bought my wife an HP recently as well and now am second guessing my decision. What has been the fix for this laptop?
09-15-2019 09:01 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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