08-16-2016 06:43 PM
I noticed that the two hinges are slightly uneven. The right one is slightly higher than the left (which is flush with the base). It doesn't make the screen uneven or touch the desk. Just before noticing this, I had applied some pressure directly to the left hinge.
Is this OK? Is there a cause for concern?
This is my first 360 laptop and I'm particularly concerned about the durability of these hinges.
08-18-2016 03:20 PM
Welcome to HP Forums!
I have read your post and I understand that you got a hardware issue that the hinge is not even. Please contact HP Support for the issue.
Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.
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