spectreJohn Student
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Spectre x360 (previous generation) uneven hinge.

Spectre x360



I noticed that the two hinges are slightly uneven.  The right one is slightly higher than the left (which is flush with the base).  It doesn't make the screen uneven or touch the desk.  Just before noticing this, I had applied some pressure directly to the left hinge. 

Is this OK?  Is there a cause for concern? 

This is my first 360 laptop and I'm particularly concerned about the durability of these hinges.


Thank you!

Tags (1)
2785 2657 144 330
Message 2 of 2
Flag Post
HP Recommended

Spectre x360 (previous generation) uneven hinge.

Hi @spectreJohn,


Welcome to HP Forums!


I have read your post and I understand that you got a hardware issue that the hinge is not even. Please contact HP Support for the issue.


Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.

I work on behalf of HP

Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation