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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Strange noise coming from my HP omen laptop

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11-25-2018 03:27 PM
Hi
i have the same issue reported here:
And i've updated all drivers, including the chipset ones, but the noise is still here whenever i connect the power plug. It is not loud, but it is noticeable in a quiet room when the fans are not on. Im not really sure what else to do.
Any answer is appreciate
Daniel
Solved! Go to Solution.
Accepted Solutions
11-27-2018 05:52 PM
As you mentioned the issue started after some driver updates, It could be a Software related issue
Since this is a new Notebook, I suggest you perform a reset and that will help us narrow down the issue
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289
Keep me posted 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-27-2018 12:42 PM
Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
I have gone through your Post and would like to help
Did you get a chance to try with a different Ac Adapter? Does the performance drop when the noise starts?
I suggest you download the BIOS from this Link: https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-15-dc0000-laptop-pc/20329817/model/24596...
Let me know how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
11-27-2018 02:21 PM
Hi,
thank you for replying. I forgot to mention that I already had done some troubleshooting, including updating the BIOS. The sound has gone quieter, but it's still present.
Since this is the only HP laptop I own, I cant test it with another powerbrick, but i dont believe that is the issue since I got the laptop less than a week ago and it didnt made any noise then. It started after I updated some drivers.
No, the performance stays the exact same.
If there is anything else I can try to do, please share it, i would appreciate it
Thanks again for the reply
11-27-2018 05:52 PM
As you mentioned the issue started after some driver updates, It could be a Software related issue
Since this is a new Notebook, I suggest you perform a reset and that will help us narrow down the issue
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289
Keep me posted 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee