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‎11-18-2019 09:11 PM

HP Recommended

Hello every,

I was wondering i'm wanting to remove my SuperMulti DVD burner in my laptop and replace it with a  Frame Caddy HDD like what my friend has done to his Dell. i have never used the SuperMulti DVD burner ever since i  have had it. Been looking on ebay and i think i found one but the seller is asking what is the Size of the DVD Rom in my laptop 9.5mm or 12.7mm that's where i'm stuck can anyone please help me.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2019 10:14 PM

HP Recommended

@Kastanova86 

 

We need to know what is your machine. 12.7mm is too thick but HP has machines with 9.5mm and 9.0mm ODD

s that why I need to know EXACTLY what is your machine.

 

Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎11-18-2019 10:14 PM

HP Recommended

@Kastanova86 

 

We need to know what is your machine. 12.7mm is too thick but HP has machines with 9.5mm and 9.0mm ODD

s that why I need to know EXACTLY what is your machine.

 

Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-19-2019 03:33 PM

HP Recommended

Good morning Banhien,

 

thank you so much for replying back to me. the model is 17-J111TX.

hope this help's.

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