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HP Recommended
15q-by002ax
Microsoft Windows 10 (64-bit)

I want to upgrade or change processor , please let me know supported processor

1 REPLY 1
HP Recommended

@Shiva94 , welcome to the forum.

 

Here is the Maintenance and Service Guide for the laptop: http://h10032.www1.hp.com/ctg/Manual/c05493256

 

If you look at the section titled "Removal and replacement procedures for Authorized Service Provider parts" there is no mention of the processor.  This tells me that it is soldered to the motherboard and can't be upgraded.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



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