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‎09-06-2024 06:13 PM

HP Recommended
Product: HP ZBook Firefly 14 inch G9 Mobile Workstation PC (4C3U8AV)
Operating System: Microsoft Windows 11

I have a swollen battery that has distorted the case and have a service ticket with HP yet I get NO help, no replys to my emails. This is totally unacceptable and VERY poor service.

Category:
1 REPLY 1

‎09-06-2024 06:36 PM - edited ‎09-06-2024 06:38 PM

HP Recommended

@MalcHart 

 

Please try

 

          https://classlawdc.com/2023/02/06/battery-swelling-in-the-hp-pavilion-15-and-other-hp-laptops/

 and  https://www.unsw.edu.au/content/dam/pdfs/unsw-adobe-websites/planning-assurance/safety/alerts/2023-0...

 Regards.

BH
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