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Swollen internal battery

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HP Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

My HP Spectre x360 Convertible 15-ch0xx Battery is swollen... do I have to replace it ?

Or it's that normal ?

I just open for the first time my laptop after 3 years to clean it... I notice the battery was swollen

I know the ion lithium batteries has an internal gel composition.... that's why I'm asking if is normal or not.

The warranty expired last year.

 

Thanks in advance for your comments

 

Max Riposati

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@Max_Riposati 

 

The condition of the battery is not normal - nor is it entirely surprising - this type of battery technology (used in phones and notebooks and whatever) is not perfect.  Batteries can fail in several ways, including becoming a swollen mess.

 

If the battery has not actually failed already, it will do so.

 

"Fat" Battery / Bloated Battery / Swollen Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.

 

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

 

What to do?

The battery must be replaced.

It sounds worse than it is - the battery is right inside the case and you already have the case open.

 

Open

Maintenance and Service Guide

Part and Replacement procedure - Page 31

 

Description                                                        Spare part number

6-cell, 84-WHr, 3.7-Ahr, Li-ion battery             928372-855

 

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Good Reference

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HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

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Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

Open PartSurfer

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Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre 15-ch000 x360 Convertible PC 

 

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Dragon-Fur

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Thank you so much... @Dragon-Fur

 

I have already removed the battery from my laptop, and I will order the replacement as soon as possible... in the mean time I'm working plugged directly into the outlet, hoping it won't cause any damage to the machine.

 

Max

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@Max_Riposati 

 

You are welcome.

 

The computer will be fine running on AC only - the only risk, of course, is that the power might fail.  Rather than letting it sleep when you are done using it for the day, remember to shut it down.

 

Keep your backups current - perhaps paying a bit more attention than you might otherwise.  Make sure your most critical data is backed up on other than the machine, perhaps a cloud drive, USB drive, "somewhere".

 

Stay Safe.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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