Thinktree Student
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Swollen on HP Omen laptop

OMEN by HP Laptop - 17-W151NR
Microsoft Windows 10 (64-bit)



Recently, I have found that the right side of touch pad on my laptop has been swollen a lot. 


According to that, some part of keyboard and the side of touch pad are distorted, and it is hard to use them properly.


Now, I am worrying about any kind of explosive accident seriously.
For now, my warranty is expired. 


How can I get the help for solving this issue?

18,212 13,538 280 1,053
Message 2 of 2
Flag Post
HP Recommended

Swollen on HP Omen laptop



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation