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‎10-28-2024 06:31 AM - edited ‎10-28-2024 06:33 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F8AV)

Screenshot 2024-10-28 153243.pngHello i have tried to update my firmware driver but it keeps failing to update and brings an error related to Bios. that the Bios update failed, how can i update this failed driver.Screenshot 2024-10-28 153104.png

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3 REPLIES 3

‎10-28-2024 08:40 AM

HP Recommended

Hi @Gilbertug 

 

That driver is from the BIOS, and is updated by windows update, I note that failure, I in particular do not recommend you to update BIOS by windows update but update directly from the support page, the only thing I can recommend is that you uninstall the firmware and reinitialize your device and then see if the error is no longer there and has update by windows update.

 

 

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‎10-31-2024 04:13 AM

HP Recommended

how do I reinitialize the system, and the HP diagnostic tool tells me I have the latest BOIS

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‎10-31-2024 09:03 AM

HP Recommended

delete the driver and then reboot the computer.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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