• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-21-2024 12:28 PM - edited ‎09-21-2024 12:32 PM

HP Recommended
Product: HP EliteBook 840 G1 Notebook PC

pch.png

This started from one day to the next, I turned on my notebook normally and when I opened an application, it simply turned off. I went to check if there was something wrong with any component of the notebook and found it on the PCH with 0°C.

I even ended up opening and cleaning the notebook completely and nothing changed, it probably must be a PCH sensor that has a problem and is turning off for safety reasons as I ended up seeing on the internet, but I'm not sure.

The notebook turns off every time it gets hot, when I open games or YouTube to watch videos.

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.