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Message 1 of 2
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The battery discharges completely in 2 hours

HP Recommended
HP Pavilion Laptop 15-cw

Hi, 

 

I'm French. 

 

I bought my computer in December 2018 (1 year ago).

But it discharges completely in less than two hours when it is not connected to the mains.

What is the problem ? HELP 

 

Thanks, 

 

Lucie 

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Message 2 of 2
Flag Post
HP Recommended

There is an app for that. Seriously run the battery diagnostic test from the HP Support Assistant application and post the advanced results here so we can troubleshoot. 


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