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Rumen1000 Student
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HP Recommended

The battery does not charge.

HP Stream Notebook - 11-d000nu
Microsoft Windows 10 (32-bit)


I have a laptop HP stream 11-d000nu since 2015. After prolonged downtime without using the laptop for about 3 months, the battery failed to charge. Error 601 is displayed. I assume the laptop was left on. Up to this point, the battery was showing no signs of wear. I tried updating, restarting, uninstalling drivers but nothing helped. Is there a way to fix the problem?

Provost Provost
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The battery does not charge.

Since your Stream is 3+ years old, the error message means that the  battery can only charge up to  25% of its original capacity.


If the laptop will boot with the power adapter connected to it but not run on battery, that will confirm it.  Replacing the battery with a new one should resolve the issue.  You can have that done at a laptop shop.


Here is the part number for the battery from the Maintenance & Service guide for the Stream notebook.

Battery (3-cell, 37-WHr, 3.25-AHr, Li-ion; includes cable)787521-005


You can probably find the battery on eBay. I see them as inexpensive as 33 Euros here in the Netherlands.


Here is a vendor that sells the battery for 33 Euros. They do ship to Bulgaria.


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