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I bought H.P i5 laptop on 14th January, 2025 . It's heating panel is heating extremely while using internat or put it on a plain surface. When I turn on the laptop it's heating panel started and only ends when it's shut down.. I need help! 

1 REPLY 1
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@Samiksha3011, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check for Background Processes

Open Task Manager (Ctrl + Shift + Esc) and close unnecessary apps using high CPU.

 

Update Drivers & BIOS

Ensure drivers and BIOS are up-to-date from HP’s support site.

 

Cooling & Airflow

Use the laptop on a flat, hard surface (avoid soft ones like beds).

Consider using a cooling pad for better airflow.

 

Clean the Vents

Use compressed air to clean dust from vents and fan.

Adjust Power Settings

Set to Balanced power plan in Control Panel > Power Options.

 

Run Diagnostics

Press Esc > F2 at boot to check for hardware issues.

 

System Updates

Make sure Windows is up-to-date.

 

Also, you may refer to this guide: HP Notebook PCs - Reduce heat inside the laptop to prevent overheating in Windows | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.