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MadisonHan04
New member
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Message 1 of 2
94
Flag Post

The hinge on my HP Enxy x360 Laptop broke.

HP Recommended
HP ENVY x360 Laptop - 15-ed0008ca

I've seen multiple posts about how the hinge just pops out, and today, that happened to my laptop too. My warranty expired, but this seems to be a major design issue.

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @MadisonHan04,

 

I'd like to help!

 

I understand the hinge on your computer broke.

 

As this is a hardware issue, I'd suggest you contact HP support in your region regarding the service options for your printer

 

Follow the instructions below to reach them:

 

1) Click on this link - https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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