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HP Recommended

While trying to close my laptop, the rear plastic hinges have snapped off and the top monitor has become separated from the bottom keyboard.The wires have disconnected as well. Any suggestions on where I can get it repaired? Thanks!

4 REPLIES 4
HP Recommended

@DanR3 , welcome to the forum.

 

Here is a link to a HP Service Center Locator:  https://support.hp.com/us-en/service-center

 

If the laptop is not under warranty, you can find a qualified local computer shop to do the repairs, such as, BestBuy.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

@DanR3 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Riddle_Decipher
I am an HP Employee

HP Recommended

Thank you, @Riddle_Decipher!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

@old_geekster The pleasure is all mine.

Riddle_Decipher
I am an HP Employee

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