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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Samuel43
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Message 1 of 2
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Flag Post

The light next to the charging spot is orange

HP Recommended
HP Pavilion Gaming 15-ec1000 Laptop PC (9EK36AV)
Microsoft Windows 11

Ok so, my battery stays only on 21 percent and isnt charging. The light next to it is orange. Also, i cant put the battery out. Can someone help?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Samuel43

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Please follow this document: https://support.hp.com/us-en/product/hp-pavilion-gaming-15-ec1000-laptop-pc-series/32612064/document...

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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