cancel
Showing results for 
Search instead for 
Did you mean: 
MandaT
New member
1 0 0 0
Message 1 of 2
56
Flag Post

The system board

HP Recommended
HP Laptop

when I turned my laptop on it is stating product information not valid. The following product info programmed into the system board is missing or invalid. Showing System Board(00A) Product name, Product configuration, product serial number, Product number, Product family and System board CT Number. Enter - continue startup For more info, please visit: www.hp.com /go/techcenter.startup. When I hit enter it only go to HP screen and then back to product info not valid

Tags (1)
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
21,882 21,841 966 1,006
Message 2 of 2
Flag Post
HP Recommended

@MandaT

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  
In order to fix this issue your computer system BIOS needs to be tattooed. As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation