Thermal Shutdown - System wont stay running

[ericrife]

I have a laptop that the fan has always run on high and recently started shutting down due to overheating. I have replaced the fan and the motherboard and it still is shutting down. The only thing left is the heat sink but the one that is on the system is in mint condition. I have legitimately run it while in the freezer and/or the refrigerator to keep it cooler and it still shuts down. I am at a loss as to why this system will not run with the fan at normal speed or keep the CPU cool. There are no vents in the bottom of the system, just the output for the fan over the heat sink fins. I am curious if anyone has any ideas of what could be causing this system to keep overheating. I changed out the hard drive and reinstalled the OS and every time I get into the OS to try and mess with Processor Management or install new firmware patch it shuts down before I can get to it. Again, replaced MB, fan and disk. I am open to other options but am running out of ideas.

Thoughts????

[Betty0610]

@ericrife

Welcome to the HP Support Community.

I've reviewed your post and here's what you need to do:

· Check with an alternate power cord/adapter or another wall outlet, remove any surge protectors and connect directly to the wall outlet and check if that works. 

· Does the issue persists with the battery alone or even when the device is connected to the wall outlet? please verify. 

· Have you had any thunderstorms lately, before this issue occurred? 

· If yes, this could be a hardware malfunction that requires a repair. 

· If no, try the below steps: 

· The best way to resolve the issue is by using the HP Guided Troubleshooter: CLICK HERE FOR STEP BY STEP GUIDE.

· (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

Click here for further assistance on issue with computer restarting/shutting down on its own.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!