Top Screen is disconnected from motherboard

[EClark16]

I need a computer repair. My computer screen recently went black, but the power system works fine. My screen had been separated from the mother board, but is loosely connected by the screen wire. I need a repair for the biggest, wires and screen. Please contact me back.

[praveen196]

@EClark16 Welcome to HP Community!

I understand that the top screen is disconnected from the motherboard.

In that case, I would suggest you contact our phone support and check for the support option.

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!