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HP Recommended
HP Pavilion - 15-cc134tx
Microsoft Windows 10 (64-bit)

Hi, 

 

I need to upgrade my Ram but not sure how much my laptop supports max RAM that can be upgraded .

Currently 8 gb RAM present in the system.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to chapter 1 of the service manual, your notebook has two memory slots and can support 2 x 8 GB of DDR4-2400 memory.

 

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

If you were wanting to install more than 2 x 8 GB of memory, you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

3 REPLIES 3
HP Recommended

According to chapter 1 of the service manual, your notebook has two memory slots and can support 2 x 8 GB of DDR4-2400 memory.

 

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

 

If you were wanting to install more than 2 x 8 GB of memory, you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

HP Recommended

As per your comment it shows 32Gb is supported does that mean i can use 2 16GB RAM.

 

Capture22.JPG

HP Recommended

Yes, according to the report your notebook should support 2 x 16 GB of memory.

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