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‎03-25-2025 10:41 PM - edited ‎03-25-2025 10:43 PM

HP Recommended

Hi There,

I had to replace the mother board due to damage. After that, below message appears and touchpad not working in windows but it is working in bios setting . 

"This device cannot start. (Code 10)

A request for the HID descriptor failed."

 

Please help to sort out the issue.

 

laptop Model HP elite book 850 G6

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