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jwong123
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HP Recommended

Touchpad - not work properly after perform Windows 10 updates

HP Notebook 15-ay111TU
Microsoft Windows 10 (64-bit)

My notebook comes with WIndows 10.  After I performed the Windows 10 updates recently, I found that the touchpad not working properly (the two-fingle function not working).  When I go to setting -> Mouse & Touchpad -> Additional mouse options.  A message "Control Panel Extension is INcompatible with Driver Version".  Please advise how to fix the issue.  Thanks.

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HP Recommended

Touchpad - not work properly after perform Windows 10 updates

Hi,


Please try this: Download, save and install:
http://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-ay100-notebook-pc/12499456/swItemId/...

Restart system.


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


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