• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavillion 15-dk0068wm
Microsoft Windows 10 (64-bit)

On my HP Pavillion Gaming 15-dk0068wm for the last couple of months now my touchpad will randomly stop and jitter in place while also clicking for about five to ten seconds. Sometimes it will be so bad that I have to completely restart my computer in order to get it to work again. I have run through the gauntlet trying to fix it. I have tried uninstalling and reinstalling my touchpad drivers, updating all of my out of date drivers, and used a previous driver. Yet nothing has really worked. I tried opening the computer up to clean it out towards the beginning of it the problem starting, but there was a faulty screw on the battery holder so I couldn't get a really good clean or get at the touchpad all. I have done system tests and it has said there was nothing wrong so I'm a bit at a standstill. Any help would be appreciated. Thanks 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.