Touchpad started peeling after a year

[mushroom9090]

HP 14-ck0000 Laptop PC

Product Number: 4AZ93EA

My laptop is just over a year old and the touchpad started peeling. I understand it's wear and tear but for all the laptops I owned in the past (Apple, Dell, Sony), none of them had that problem. I would like to seek help with replacing or fixing my touchpad. 

[The_Fossette]

@mushroom9090,

Welcome to the HP Support Community!

I reviewed your post and I understand that the backlight on the display is not working.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!