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HP Recommended
Hp pavilion 15-cw0xxx
Microsoft Windows 10 (64-bit)

Recently I saw my trackpad has peeled off at the bottom.

 

Its no longer smooth like the rest of the trackpad.

 

where can I go to get this fixed or can I do anything myself to fix this? 

thank you 

image.jpg

image.jpg

1 REPLY 1
HP Recommended

@Zeon1 If the product is physically damaged, from what I can see it does seem like it's wearing out, if you wish to get that repaired/replaced, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


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