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Rinisadik
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UEFI failure code : RU644C-8709R3-MFGK6K-C0EW03. How to solve the issue of 0% battery, plugged in bu

HP 14-am090tu
Microsoft Windows 10 (64-bit)

Help me with white light blinking, 0% battery, plugged in but not charging issue. While trying UEFI diagnostics got error message like

battery check: primary - Replace(40)

Failure ID :RU644C-8709R3-MFGK6K-C0EW03

Product Id: Z4Q60PA#ACJ

Component test: failed 

Current version: 6.2.0.0

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UEFI failure code : RU644C-8709R3-MFGK6K-C0EW03. How to solve the issue of 0% battery, plugged in bu

The battery needs to be replaced. 

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